FAQ

The term MOD is the ability to modify a watch. Seiko is a Japanese brand, very popular with fans of customization. Almost all parts and other mechanisms of the watch are available for purchase from Seiko or Namoki for example (hands, bezel, crown...)

What has made the strength of Seiko and increases the popularity of mods is the fact that they offer a great customization of their watches, while facilitating the process of creation, thanks to its wide choice of available parts.

• Assembly: Takes 2 working days to put together your watch.
• Quality Testing: After assembly, we spend another 2 days on testing and quality checks to ensure optimal performance.
• Shipping: Your watch is then shipped, which typically requires 5-7 working days.
  

Overall, the entire process from start to finish spans 9-15 working days (Monday-Friday), ensuring each watch meets our high standards before it reaches you.

About the cost, shipping is totally free, and we have also included your country's import duties in the price, so you won’t incur any additional charges or fees during the delivery of your watch.

Please note that delivery times may vary depending on the destination country.

We include (for free) a complimentary tool kit to help you adjust the strap properly.

You can choose/customize your bracelet, case, dial, hands, and even add your own logo or initials.

If you want a personalized watch, please contact us to discuss your options with one of our watchmakers.

Lutto Watches focuses on designing and selling high-quality custom timepieces that utilize NH35 movements from Time Module Inc. (TMI), which is part of Seiko Instruments Inc. (SIl). Our creations reflect a deep passion for horology, combining meticulously selected premium components that are assembled by skilled hands. It’s important to note that we do not have any affiliation with the brands showcased; all the components we use are aftermarket, including Seiko TMI Ah movements. The terms "Custom" and "Made to Order" in our listings indicate that each piece is produced based on individual requests and is not manufactured by Seiko.

This means you are purchasing a customized Seiko watch. Essentially, this is a Seiko timepiece enhanced with aftermarket parts. Customization options may involve modifications to the case, hands, or bezel, as well as unique artwork and designs on the watch dial. The dials may be original custom creations or sourced from the secondary market. Such alterations are common in the luxury watch industry, especially with Seiko watches. Please be aware that Seiko may refuse to service or repair modified watches without their explicit approval in certain cases. We guarantee that your watch contains a genuine TMI movement and cannot be held responsible for any potential delays.